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Disaster Recovery and Business Continuity

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Disaster Recovery and Business Continuity

What Happens to Your Business When Your IT Goes Down?

Ransomware encrypts your files. A server fails. A fire damages your office. A staff member accidentally deletes a critical folder. In every one of these scenarios, the question is the same: how fast can you get back to work?

Most businesses can’t answer that question. They assume their backups work. They assume their IT provider has a plan. They assume they’ll figure it out when it happens.

Cyber Kaizen builds disaster recovery and business continuity plans that actually work – because we test them, document them, and maintain them. Not a paper exercise. A working plan that protects your business when the worst happens.

Book Your Free Consultation
0800 208 8456

98.7%

First-Contact Fix Rate

<15 min

Average Response

24/7

Monitoring & Support

1000+

Supported Devices

Why You Need This

The Questions Every Business Should Be Able to Answer

Question 1If ransomware hit your business right now, how long until you're operational?

Most businesses don't know. The average UK ransomware recovery time is 21 days. Our clients recover in hours, not weeks – because we've planned for it, built the recovery infrastructure, and tested it.

Question 2When was your backup last tested?

Having a backup is not the same as having a working recovery. If you've never restored from backup, you don't know if it works. We test recovery procedures regularly and document the results.

Question 3If your server died this afternoon, what's your plan?

Call the IT guy" is not a plan. A disaster recovery plan documents exactly what happens: who does what, in what order, with what resources, and how long it takes.

Question 4Does your business continuity plan cover more than IT?

Business continuity is broader than just IT. It covers communication plans, alternative working arrangements, key contact lists, supplier dependencies, and the steps to keep your business running during a disruption.

What We Provide

Disaster Recovery and Business Continuity – What's Included

Service 1: Business Impact Analysis

We identify your critical systems, processes, and data:

  • Which systems must be recovered first?
  • What's the maximum acceptable downtime for each system?
  • What's the maximum acceptable data loss (RPO)?
  • What are the dependencies between systems?
  • What are the commercial and regulatory consequences of extended downtime?

Service 2: Backup and Replication

We design and implement your backup infrastructure:

  • Microsoft 365 Backup email, SharePoint, OneDrive, Teams (Microsoft doesn't back up your data – we do)
  • Server Backup on-premise server backup with offsite replication
  • Cloud Backup Azure and cloud workload protection
  • Immutable Backups backup copies that ransomware cannot encrypt or delete
  • Offsite Replication your data is replicated to a secure offsite location
  • Backup Monitoring 24/7 monitoring with alerting on failed or incomplete backups

Service 3: Disaster Recovery Planning

We create a documented, tested disaster recovery plan:

  • Recovery procedures for every critical system
  • Recovery time objectives (RTO) and recovery point objectives (RPO)
  • Roles and responsibilities during a disaster
  • Communication plan – who is contacted, in what order
  • Escalation procedures
  • Vendor and supplier contact details
  • Step-by-step recovery runbooks

Service 4: DR Testing

A plan that’s never been tested is a theory, not a plan:

  • Tabletop exercises walk through the plan with your team
  • Partial recovery tests restore individual systems to verify backup integrity
  • Full recovery tests simulate a complete disaster and execute the recovery plan
  • Test results documented with findings and improvements
  • Annual testing as a minimum, quarterly for regulated businesses

Service 5: Business Continuity Planning

Beyond IT recovery, we help you plan for continued operations:

  • Remote working capability assessment
  • Alternative communication methods
  • Key person and supplier dependency mapping
  • Incident response procedures
  • Insurance and regulatory notification requirements
  • Regular plan reviews and updates

Deliverable:

A document you can take to any IT provider. Even if you don’t choose us, you’ll know exactly what your environment needs.

Recovery Time Comparison

What Recovery Actually Looks Like

Scenario

Without a DR Plan

With a Cyber Kaizen DR Plan

Ransomware attack

21 days average recovery. Possible data loss. Ransom demand.

Hours. Restore from immutable backup. No ransom paid.

Server hardware failure

Days to source, rebuild, restore.

Hours. Restore to replacement hardware or cloud.

Accidental data deletion

Depends if it's in the recycle bin. Often unrecoverable.

Minutes. Restore from backup to the exact point before deletion.

Office fire or flood

Weeks. Hardware destroyed. Data potentially lost.

Hours to days. Offsite backups. Remote working capability.

Microsoft 365 data loss

Microsoft retains data for 30–93 days, then it's gone permanently.

Full M365 backup with extended retention. Restore any time.

Scenario

Ransomware attack

Server hardware failure

Accidental data deletion

Office fire or flood

Microsoft 365 data loss

Without a DR Plan

21 days average recovery. Possible data loss. Ransom demand.

Days to source, rebuild, restore.

Depends if it's in the recycle bin. Often unrecoverable.

Weeks. Hardware destroyed. Data potentially lost.

Microsoft retains data for 30–93 days, then it's gone permanently.

With a Cyber Kaizen DR Plan

Hours. Restore from immutable backup. No ransom paid.

Hours. Restore to replacement hardware or cloud.

Minutes. Restore from backup to the exact point before deletion.

Hours to days. Offsite backups. Remote working capability.

Full M365 backup with extended retention. Restore any time.

FAQ

Frequently Asked Questions About Disaster Recovery and Business Continuity

How much does disaster recovery planning cost?

DR planning is included in our Standard and Premium managed IT support plans. Standalone DR planning and implementation is available as a project – we provide a fixed-price quote after assessing your environment.

No. Microsoft provides infrastructure redundancy (their servers won't lose your data). But they do not protect against accidental deletion, ransomware, or malicious actions by users or administrators. After the retention period (30–93 days), deleted data is gone permanently. You need a separate backup solution.

Disaster recovery focuses on restoring your IT systems and data after an incident. Business continuity is broader – it covers how your business continues to operate during a disruption, including communication, staffing, and alternative working arrangements.

Disaster recovery focuses on restoring your IT systems and data after an incident. Business continuity is broader – it covers how your business continues to operate during a disruption, including communication, staffing, and alternative working arrangements.

Yes. Many frameworks and regulations require documented DR and BCP – including Cyber Essentials Plus, ISO 27001, FCA operational resilience, and NHS DSPT. We build plans that meet these requirements.

Disaster Recovery – Don't Wait Until It's Too Late

Book a consultation to assess your current backup and recovery capability. We’ll identify the gaps and show you what a proper disaster recovery plan looks like for your business.

Book Your Free Consultation
0800 208 8456
hello@cyberkaizen.co.uk

✓ Documented plans · ✓ Tested recovery · ✓ Immutable backups · ✓ CISSP certified