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Security Awareness Training

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Security Awareness Training

Your Team Is Your Biggest Cybersecurity Risk – and Your Strongest Defence

90% of successful cyber attacks start with a human being clicking something they shouldn’t. A phishing email. A fake invoice. A spoofed login page. No firewall, antivirus, or security software can protect your business if your team doesn’t recognise the threat.

Security awareness training turns your biggest vulnerability into your first line of defence. Cyber Kaizen provides ongoing security awareness training with real-world phishing simulations, interactive learning modules, and compliance reporting for businesses with 10 to 200 employees.

Book Your Free Consultation
0800 208 8456

98.7%

First-Contact Fix Rate

<15 min

Average Response

24/7

Monitoring & Support

1000+

Supported Devices

Why Training Matters

Why Every Business Needs Security Awareness Training

Reality 1Phishing is the number one attack method

More than 80% of reported cyber incidents in the UK started with phishing. Criminals send emails that look like they're from Microsoft, your bank, your CEO, or a delivery company. One click is all it takes.

Reality 2Technology alone can't stop it

Email filters block most phishing emails, but not all of them. The ones that get through are often the most convincing – carefully crafted to look legitimate. Your team needs to recognise them.

Reality 3Staff training is a compliance requirement

Cyber Essentials, ISO 27001, GDPR, FCA, SRA, and NHS DSPT all require or recommend regular staff cybersecurity training. It's not optional if you operate in a regulated sector.

Reality 4One-off training doesn't work

Annual training that ticks a box but doesn't change behaviour is a waste of time. Effective training is ongoing – regular, short, relevant, and reinforced with simulated phishing attacks that test real-world awareness.

What We Provide

Security Awareness Training – What's Included

Service 1: Phishing Simulations

We send realistic simulated phishing emails to your team:

  • Emails that mimic real attacks – fake invoices, delivery notifications, password resets, CEO fraud
  • Customised to your industry and business
  • Monthly campaigns (or more frequent on request)
  • Track who clicks, who reports, and who enters credentials
  • Instant coaching for anyone who clicks – teachable moment, not punishment
  • Reporting dashboard showing improvement over time

Service 2: Interactive Training Modules

Short, engaging training modules covering:

  • How to spot phishing emails (subject lines, sender addresses, urgency tactics)
  • Business email compromise (BEC) and invoice fraud
  • Password security and multi-factor authentication
  • Safe browsing and social engineering
  • Remote working security
  • Removable media and physical security
  • Data handling and GDPR basics
  • Reporting suspicious activity

Service 3: Ongoing Campaigns

Security awareness is not a one-off event:

  • Monthly phishing simulations with varying difficulty
  • Quarterly training modules on different topics
  • Topical alerts when new threats emerge (e.g. new phishing campaigns, current events)
  • Annual refresher training for compliance evidence

Service 4: Reporting and Compliance

  • Dashboard showing phishing click rates, training completion, and risk scores
  • Trend reporting showing improvement over time
  • Compliance evidence Compliance evidence
  • Individual risk scoring to identify staff who need additional support
  • Board-ready reports Board-ready reports

Service 5: New Starter Training

Every new employee receives baseline security awareness training during their first week. This covers phishing, password security, data handling, and your policies. No gaps when new people join.

How It Works

How Our Security Awareness Training Programme Works

Month 1: Baseline

We run a baseline phishing simulation before any training. This shows your current click rate – the starting point.

Month 2: Training Launch

Your team completes their first training module. Short, interactive, and relevant to your industry.

Month 3+: Ongoing Campaigns

Monthly phishing simulations. Quarterly training modules. Instant coaching for anyone who clicks. Reporting shows improvement.

Ongoing

Regular reporting. Quarterly reviews with you. Adjustments based on results. New topics as threats change.

Results You Can Expect

What Happens When Your Team Gets Proper Training

Metric

Before Training

After 6 Months

After 12 Months

Phishing click rate

25–35% (industry average)

10–15%

Under 5%

Report rate (staff reporting suspicious emails)

Under 5%

30–40%

50%+

Training completion

0%

95%+

50%+

Compliance evidence

None

Full audit trail

Continuous

Metric

Phishing click rate

Report rate (staff reporting suspicious emails)

Training completion

Compliance evidence

Before Training

25–35% (industry average)

Under 5%

0%

None

After 6 Months

10–15%

30–40%

95%+

Full audit trail

After 12 Months

Under 5%

50%+

50%+

Continuous

FAQ

Frequently Asked Questions About Security Awareness Training

How much does security awareness training cost?

Security awareness training is included in our Standard and Premium managed IT support plans at no additional cost. Standalone training programmes are available for businesses who don't use our managed IT support – pricing is per user per month.

Each module takes 5–10 minutes. Short enough that staff complete them without complaint. We don't run hour-long classroom sessions that nobody pays attention to.

No. Our approach is coaching, not catching. When someone clicks a simulated phishing email, they receive an instant learning moment that explains what they missed. No shaming, no public leaderboards.

Yes. We tailor simulations to your industry, your business, and even your specific software platforms. The more realistic the simulation, the more effective the training.

Yes. While Cyber Essentials doesn't specifically mandate security awareness training, Cyber Essentials Plus assessors do test for phishing awareness. Our training programme provides evidence of ongoing staff education that supports your certification.

Yes. Our training modules include data handling basics, GDPR awareness, and secure information practices. This complements your data protection policies.

Security Awareness Training – Start Protecting Your Human Firewall

Book a consultation to discuss your security awareness training needs. We’ll assess your current risk and provide a programme that reduces your phishing click rate to under 5%.

Book Your Free Consultation
0800 208 8456

✓ Real phishing simulations · ✓ Monthly campaigns · ✓ Compliance reporting · ✓ CISSP certified