Call Anytime

0800 208 8456

Microsoft 365 Backup

IT Tenders RFP

Microsoft 365 Backup

Microsoft 365 Cloud Services – Migration, Management, and Security

Microsoft’s own shared responsibility model makes it clear: they protect the infrastructure; protecting your data is your problem. We provide automated, daily Microsoft 365 backup of your entire environment – email, OneDrive, SharePoint, and Teams – with instant, granular recovery. Whether you call it Microsoft 365 backup or Office 365 backup, the protection is the same – because the risk of losing your data is very real.

Problem

The Backup You Think You Have – You Probably Don't

Most businesses assume Microsoft backs up their data

They don't. Microsoft provides basic retention and recoverability, but they explicitly state in their shared responsibility model that data protection is the customer's responsibility.

Deleted files disappear

If a user permanently deletes an email or a SharePoint document – accidentally or maliciously – Microsoft's recycle bin has a limited retention window. After that, the data is gone.

Ransomware doesn't care where your files are

Cloud storage syncs in both directions. If a device is encrypted by ransomware, those encrypted files can sync to OneDrive and SharePoint – overwriting your good copies.

Ex-employees take data with them

When you delete a user's Microsoft 365 account, their mailbox, OneDrive, and personal SharePoint data are deleted after a retention period. Without backup, that institutional knowledge is lost.

Compliance requires it

GDPR, Cyber Essentials, and many industry regulations require you to demonstrate that data can be recovered. If you can't, you have a compliance gap.

Solution

What Our Microsoft 365 Backup Covers

Exchange Online (Email)

OneDrive for Business

SharePoint Online

Microsoft Teams

How It Works

Set It Once. Never Think About It Again.

Step 1: We Connect to Your Tenant

A simple, secure connection to your Microsoft 365 environment. No software to install. No disruption to your team.

Step 2: Automated Daily Backups

Every day, we back up your entire Microsoft 365 environment – email, OneDrive, SharePoint, and Teams. Stored securely in UK-based, encrypted cloud storage.

Step 3: Recover Anything, Instantly

Accidentally deleted an email from six months ago? Need to restore a SharePoint site? An ex-employee’s entire mailbox? We recover it – usually within minutes.

Microsoft 365 Backup vs Microsoft Retention — What’s the Difference?

Why Microsoft’s Built-In Retention Is Not a Backup

This is the most common misconception we encounter. Microsoft provides retention and recoverability – not backup. Here’s how they differ:

Microsoft 365 Retention (Built-In)

Microsoft 365 Backup (Our Service)

Purpose

Temporary recycle bin for accidental deletion

Full data protection and disaster recovery

Retention period

30–93 days depending on service

Up to 12 months (longer on request)

Ransomware protection

Limited – encrypted files can sync to cloud

Full – restore to any pre-attack point

Ex-employee data

Deleted after account removal + retention period

Preserved indefinitely

Granular recovery

Limited – basic recycle bin only

Full – restore individual emails, files, or entire mailboxes

Compliance evidence

Insufficient for most frameworks

GDPR, Cyber Essentials, and ISO 27001 compliant

Storage location

Same Microsoft tenant

Independent, UK-based encrypted cloud storage

If someone deletes a mailbox, a critical SharePoint site, or an entire OneDrive folder – and you don’t notice until 4 months later – Microsoft’s retention won’t help you. Microsoft 365 backup will.

How Much Does Microsoft 365 Backup Cost?

Microsoft 365 Backup Pricing

Microsoft 365 backup (sometimes called Office 365 backup) is priced per user, per month. For businesses on our managed IT support plans, backup is included at no additional cost.

Plan

Microsoft 365 Backup

Notes

Standalone backup

From £2–£4 per user/month

Contact us for exact pricing based on data volume

Standard managed

Included

Full M365 backup as standard

Premium managed IT plan

Included

Full M365 backup + extended retention

Compare this to the cost of data loss: hours of employee downtime, potential compliance fines, client trust damage, and the operational disruption of recreating lost work. Microsoft 365 backup is one of the highest-ROI investments a business can make.

FAQ

Common Questions About Microsoft 365 Backup

Doesn't Microsoft already back up my data?

No. Microsoft protects the infrastructure – availability, uptime, and geo-redundancy. But they explicitly state that protecting your data (from accidental deletion, malicious action, ransomware, and retention gaps) is your responsibility.

Daily. Each backup captures a point-in-time snapshot of your entire Microsoft 365 environment.

In UK-based, encrypted cloud storage. Completely separate from your Microsoft 365 tenant – so if your tenant is compromised, your backup is safe.

We retain backups for up to 12 months by default. Longer retention periods are available on request.

Yes. We provide granular recovery – down to a single email, file, or SharePoint item. You don't have to restore everything to get one thing back.

Without backup, their data is permanently deleted after Microsoft's retention period (typically 30 days). With our backup, their data is preserved and recoverable for as long as you need.

Backup is included in our Standard and Premium managed IT support plans. For standalone backup services, pricing is per user, per month – contact us for a quote.

READY TO START?

Don't Wait Until You Lose Something Important

Book a free cloud review to find out if your Microsoft 365 data is protected. Most businesses discover it isn’t.

Call us: 0800 208 8456  |  Email: hello@cyberkaizen.co.uk

✓ Included in Standard & Premium plans · ✓ Daily backups · ✓ Instant recovery · ✓ UK-based storage