Manufacturing businesses depend on systems that run continuously. When your ERP goes down, when email stops working during a deadline, when ransomware locks your files mid-production – the cost is measured in lost output, missed deliveries, and damaged client relationships.
In manufacturing, IT downtime doesn't just mean unproductive staff – it means stopped production lines, missed delivery windows, penalty clauses, and wasted materials. Our 24/7 monitoring catches issues before they become outages, and our under 15-minute response time means problems are addressed fast when they do occur.
SAP, Sage, Microsoft Dynamics, Epicor, Syspro – your business runs on specialist software that generic IT companies don't understand. When your ERP has a problem, you need an IT support team that can diagnose and resolve it quickly, not one that shrugs and calls the vendor.
The UK manufacturing sector has seen a sharp increase in ransomware and supply chain attacks. Criminals know that manufacturers can't afford extended downtime and are more likely to pay. Our cybersecurity is built into every plan – not something you add when it's too late.
Many manufacturers run early starts, late finishes, or multiple shifts. Standard 9–5 IT support doesn't cover the hours your team is actually working. We offer extended support hours and 24/7 monitoring to match the way you operate.
The admin team needs Microsoft 365 and reliable printing. The warehouse needs barcode scanners and mobile devices. The factory floor needs network connectivity and system uptime. Your IT support needs to cover all of these – not just the office.
Under 15-minute response time. 98.7% first-contact fix rate. Support that covers everyone from your office staff and warehouse teams to your floor managers.
Continuous monitoring of servers, network infrastructure, and workstations. We detect and resolve technical issues before they have a chance to stall production.
Specialist support for core systems including SAP, Sage, Microsoft Dynamics, Epicor, and Syspro. We handle installation, configuration, and vendor liaison.
Ransomware protection is not optional in manufacturing. We provide endpoint protection, MFA, and 24/7 SOC monitoring to secure your operational data.
On-premise management and network design. We ensure high-performance Wi-Fi coverage across your entire site—from offices to warehouses and production floors.
Complete management for your office team. Licensing, configuration, and security hardening, optimized to ensure you only pay for the features you actually use.
A 24-hour outage in manufacturing is devastating. We provide full backup, offsite replication, and tested recovery procedures—moving beyond "paper plans" to guaranteed restoration times.
Quarterly reviews including budget planning, technology roadmaps, and hardware lifecycle management to prevent unexpected capital expenditure.
Call us: 0800 208 8456 | Email: hello@cyberkaizen.co.uk
