Your staff are already using AI, whether you have decided on it or not. We make sure it only sees what it should, your team knows the rules, and it saves time instead of creating risk. For UK businesses with 20 to 80 staff.
Response and device figures measured across our managed clients over the last 90 days.
ChatGPT, Copilot and a dozen browser tools are already in daily use in many small firms. Nobody chose them, so nobody checked what goes into them.
Microsoft Copilot answers from whatever the user has permission to open. If the salary spreadsheet is in a shared folder, Copilot will quote it.
Pasting a contract or a patient note into a free AI tool sends it to a server you do not control. Under UK GDPR that is still your responsibility.
Microsoft says Copilot output is not guaranteed to be factual. Without a rule to check before you act, a wrong figure ends up in a quote or a letter.
If something goes wrong, the first question an insurer, regulator or client asks is what your policy said. Most of the businesses we meet do not have one.
We check who can open what across email, OneDrive, SharePoint and Teams, and close the gaps before any AI tool goes live.
One page, written with you: which tools are approved, what must never be pasted in, and the rule to check before you act.
A short session for everyone, repeated for new starters, covering safe use and the AI-written scams now hitting inboxes.
Permissions, tools and policy are looked at again at every quarterly review, because teams, folders and AI tools all change.
We run an AI readiness review across your Microsoft 365 and show you, in plain English, what each person can open today. That is exactly what Copilot or any connected AI tool could read.
We tighten permissions, label sensitive data, agree which AI tools are approved and write a one-page policy with you. Staff get a short session on what is allowed and why.
Copilot or your chosen tools go live for the people who will use them. Permissions and policy are re-checked at every quarterly review, because teams and folders change.
AI governance sounds grand. For a small business it means the five rows below, and most of the businesses we meet are in the first column without realising it. Moving to the second is mostly tidying up what you already have, not buying anything new.
None of this slows people down. It means the time AI saves is not paid back later in a data breach, a complaint or a wrong number in a client document.
We do not sell AI as a separate product. The permissions review, the policy and the training are part of how we look after Microsoft 365 for every client.
Not sure where you stand? The free IT Health Check includes the permissions picture, so you can see what AI would see before you switch anything on.
Yes, if the basics are in place: tidy permissions, an agreed list of tools, a short policy and a habit of checking output before acting on it. The risk is not the AI itself, it is what it can reach and what people paste into it.
Not necessarily. Microsoft 365 already includes Copilot Chat at no extra cost. The paid Copilot licence is worth it for people who live in Outlook, Word, Excel and Teams all day. We will tell you honestly which of your staff would get value from it.
That is your call, and it should be a deliberate one. Many businesses allow it for general tasks and ban client, staff or financial data from going into it. We help you write that rule and make sure people know it.
A plain-English report of who can open what across your email, OneDrive, SharePoint and Teams. In our experience most businesses find at least one folder that far more people can see than anyone intended.
Yes. Personal data you put into an AI tool is still personal data you are responsible for. Keeping it inside your Microsoft 365, with the right permissions, is the simplest way to stay on the right side of that.
One page is enough. Which AI tools are approved, what must never be pasted into them (client, staff and financial data), who to ask when unsure, and the rule to check output before acting on it. We write it with you, and AI training for employees is built into onboarding so new starters get it on day one.
Book a free IT Health Check. We will show you the permissions picture across your Microsoft 365, tell you which AI tools make sense for your team, and what to put in place first. No obligation.
Call us: 0800 208 8456 | Email: hello@cyberkaizen.co.uk
✓ Permissions review included · ✓ Plain-English report · ✓ No obligation