Charities face the same cybersecurity threats, data protection requirements, and compliance obligations as commercial businesses. But you're doing it with a fraction of the budget. You need an IT partner who understands how to deliver professional IT support without wasting a penny. We price our IT support for charities to reflect the reality of nonprofit budgets – and we help you access Microsoft 365 nonprofit licensing that can save your organisation thousands every year.
You hold personal data about donors, beneficiaries, volunteers, and staff. The ICO doesn't offer a charity discount on GDPR fines. A data breach damages donor trust, triggers regulatory scrutiny, and can cost your organisation more than the entire IT budget. Our cybersecurity is included as standard – not something you need to budget for separately.
Many charities start with a tech-savvy trustee or volunteer managing IT. That works until it doesn't – when they're unavailable, when a security incident happens at the weekend, when the organisation grows beyond what one person can manage. You need professional IT support with proper coverage, not someone who helps when they can.
Phishing, weak passwords, oversharing of files, lost devices – the threats that affect charities most are people-related. Security awareness training, multi-factor authentication, and proper device management are not optional. They're the difference between a secure organisation and a breach waiting to happen.
Without proper IT guidance, charities often end up with a patchwork of tools and systems – some free, some paid, none integrated. We help charities build a coherent technology strategy that supports their mission rather than creating admin overhead.
Your team and volunteers contact us directly for any IT issue. Under 15-minute response times. 98.7% first-contact fix rate. We support your people with patience and clarity – because not everyone in a charity is a technology expert, and that's fine.
This is one of the biggest tangible benefits we deliver to charities:
For a 30-person charity, Microsoft 365 nonprofit licensing typically saves £5,000 to £15,000 per year compared to commercial rates.
Annual technology reviews. Budget planning. Licensing optimisation. Guidance on grant funding for IT projects. We help charities make informed technology decisions that support their mission.
Why Charities Choose Us
Microsoft 365 nonprofit licensing alone saves most charities thousands per year. Add in licensing audits, proper procurement, and avoiding overspend on tools you don't need – and the savings often cover a significant portion of the IT support cost itself.
Charities are targeted by cyber criminals precisely because they're perceived as easy targets. We include cybersecurity in every plan – endpoint protection, email security, MFA, and training. You don't need a separate budget line for security.
Trustees ask questions about cybersecurity, data protection, and IT spending. We provide the reporting, evidence, and plain-language explanations that help you answer those questions with confidence.
No hourly billing. No variable costs. One fixed monthly fee per user that your finance manager can budget for. We know charities need cost certainty – that's exactly what we provide.
Charities are built on relationships. So is our service. Named engineers who know your organisation. Direct access to senior staff. No call centres. No ticket queues. We treat your mission with the same respect you do.
Book a free consultation. We’ll review your current IT, identify licensing savings, assess your security, and provide a proposal at charity-friendly pricing – no obligation.
Call us: 0800 208 8456 | Email: hello@cyberkaizen.co.uk
